| FAQ |
 General Questions |
| 1-1 |
How long has Samtech been in business? |
| Video Players |
| 2-1 |
Why is my picture colorless and rolling? What is NTSC/PAL? |
| 2-1 |
Why does my picture fade from dark to light? |
| 2-1 |
Why do I get background noise but not the dialogue? |
| 2-1 |
What discs can my unit play? |
| 2-1 |
What does bad disc, error, wrong discs or wrong region mean? |
| 2-1 |
Why am I only getting partial sound from my 5.1 Channel speakers? |
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| General Questions |
| 1-1 |
How long has Samtech been in business? |
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Samtech Electronics Co. was established in 2000. Our headquarters are based in Shenzhen, China. |
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| Video Players |
| 2-1 |
Why is my picture colorless and rolling? What is NTSC/PAL? |
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There are two different TV and video standards, NTSC and PAL. The United States is NTSC, while many European countries are PAL. Our players are compatible will both systems. If you get a rolling, colorless screen, than most likely you have chosen the wrong TV system. Hit the N/P or NTSC/PAL button on the remote control to adjust. |
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| 2-1 |
Why does my picture fade from dark to light? |
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DVD Player-2 |
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| 2-1 |
Why do I get background noise but not the dialogue? |
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Your DVD player may be set for 5.1 Channel Audio Output. If you are only connected to a TV, then you will need to change the output to 2 Channel audio. Press the Set Up key on the remote and go to Audio Set Up to make the changes. |
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| 2-1 |
What discs can my unit play? |
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Our outer packaging and instruction manuals list the appropriate discs that your unit can play. If your disc type (DVD-/+R/RW, VCD. SVCD, CD+G etc.)is not listed, then it is not compatible with the player. Repetitive use of an incompatible disc can corrupt the firmware, making the entire unit inoperable. |
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| 2-1 |
What does bad disc, error, wrong discs or wrong region mean? |
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If you get the message "no disc", check to make sure the disc is inserted properly and any markings are face up. "Error" usually means that the player cannot recognize the format of the disc. Check the manual to make sure that the disc is compatible for playing. "Wrong region" means that the disc is a different region code than the player.
Region 1 -USA, US territories and Canada
Region 2 -Europe, Japan, Middle East, Egypt, South Africa & Greenland
Region 3 -Taiwan, S. Korea, Philippines, Indonesia, Hong Kong
Region 4 -Mexico, South America, Central America, Australia, New Zealand, Pacific Islands, Caribbean
Region 5 -Russia, Eastern Europe, India, most of Africa, N. Korea, Mongolia
Region 6 -China |
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| 2-1 |
Why am I only getting partial sound from my 5.1 Channel speakers? |
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During Surround Sound broadcast of a 5.1-formatted disc all the speakers will not play at the same time and the Subwoofer will only transmit during "large" or "big" sounds. If you are listening to a CD or a radio station that is broadcasted in Stereo sound only 2 or 3 speakers may play. To adjust the sound system so all speakers play, change the audio output format to 2 Channel/Stereo or Downmix |
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